Wow wish i had read this before I placed an order. I too have been charged for a replacement canopy and have heard nothing from the company. I have left a message and sent an email and still nothing. I have currently been on hold for over 10 minutes. I think I am going...Read more
The canopy on the Monterey 10 x 12 gazebo from Big Lots is made so poorly. It was completely sun faded after one month. We used it for two summers after storing for the winter and it is tearing already. The company Sunjoy does not stand by their product at all. It is...Read more
Ordered replacement canopy from site using the pictured item displayed on their website. Did not have original model number so I relied on the picture displayed on their site for the item. Actual item sent was correct to model number only. They displayed an incorrect...Read more
2 years ago I got your gazabo the Monterey and we have loved it, my Daughter wanted one too so I got her one, my sun in law and I just finished putting it together my goodness what a differents in quality of the canopy and netting and the privacy panels. first the...Read more
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